Hi,

I am writing to this forum, to inform you of the possible HEAD ACHE that you may encounter if you avail SMART BRO PRE PAID.

You will not encounter problem connecting to SMART NETWORK, but as you use your internet, you will notice that you cannot connect to any site that you want to visit.

Now, as you look into your connection, you will see that your PC is connected to SMART Network No. 57 or 58, etc. etc…. BUT Smart Network to Internet is NOT CONNECTED……

And the worst thing is your time is running…… MEANING YOUR LOAD IS BEING CONSUME EVEN IF YOU ARE NOT CONNECTED TO THE INTERNET…..

MAIINIS LANG KAYO……

SO THINK TWICE IN GETTING THE SERVICES OF SMART BRO PREPAID….

regards,

Rey Atienza

I agree with Mr. Atienza. This is actually no different from using your mobile phone as a modem. You encounter the same problems. I’d find the rate to be reasonable if they actually delivered on good service. Unfortunately, they do not.

yupz same here…. sayang lang yung 3800 ko…. 56 kbps lang speed…minsan makaabot ng 200 pero bigla lang baba… kainis…sayang lang load mo…mabuti pa nag dial up ka na lang.!!!

Even i agree that through SMART BRO we can access
broadband and also it is available for all.

ya, i agree, this is just a waste of money. i bought my smartbro prepaid last aug 6 and while the status says “connected” the received rate is less than 1 kpbs (which means you cannot browse nor login in chat messengers). And if ever the received rate increases the transport rate is also very unstable and less than 1 kpbs. SMARTBRO just eats up our load because the moment it says “received rate” is zero kpbs ur disconnected. so anothr connection another P10/30 min.

I may have to agree to some extent with some of these users. I use the 3G service though of my handphone when connecting to the internet. Given today’s standards, Smart is frankly in the dark ages when it comes to broadband speeds. A speed of 384 Kbps (as published) would be of high-end 5 years ago. Today though most providers are making an effort to offer speeds no less than 768 Kbps (in fact in other countries, 1 Mbps is considered quite slow) considering websites are more multimedia/flash-intensive than ever before.

I believe you are going to be quite lucky to get 1/3 the published speeds and the broadband in Smart Bro is frankly a misnomer since I read somewhere that the US FCC considers broadband internet anything above 768 kbps. I would recommend this service overall if you are going to sites that don’t utilise a lot of graphics and multimedia (the number of them available are decreasing).

However, if they are give their full published speed, Smart Bro is truly value for your money as most public internet cafes would charge you 2-3 times Smart does for a half hour.

I wonder how Globe rates in terms of its product as they published much more than 1 Mbps.

NAKAKAASAR TALAGA ANG SMART BRO, LAGI NALANG ZERO RECEIVED RATE, LAGI NALANG AKO NAPUPUTOL

SAYANG LANG LOAD KO AT PINAMBILI KO

kaya nga “SMART” ang name ng company….ang mga iniisip yung income di yung service na magagawa nila sa kapwa nila…

GOVERNMENT REFORM OF TELECOMMUNICATION COMPANIES

We are tired of corporate America asking us to make a commitment to their companies when they have no loyalty to, us, their customers. As American consumers we go to cell phone companies for service, not for equipment. Branding another manufacturer’s equipment is just another way for them to bind us into contractual agreements and, to charge us additional monies to use the full features of the equipment, as designed by the original cell phone manufacturer, in an “a la carte” manner.

We need better consumer protection against leveraging our credit rating and worthiness, if, we should become un-employed during the duration of such a commitment.

Therefore, we are asking for legislation that allows us to:

• Purchase our own equipment directly from cell phone manufacturers or without making two year commitments or any.
• Allow us to switch telecommunication service providers without penalty or credit sacrifice.
• Make it easy for us to move our existing telephone numbers to whichever company we choose.
• Advertise which telecommunication companies provide the best coverage in our area, on a specified website.
• Prevent cell phone companies from “piece mealing” services by features that were part of the original cell phone design by the manufacturer.
• Stop cell phone providers from adding additional charges to our bills utilizing abstract names and means.
• Giving us a clear cut way to report cell phone providers who fleece their customers, for immediate remedy, and, for better consumer credit protection.
• Prevent telecommunication companies from designing specialized plans, specific, to certain cell phone manufacturers to abstract more monthly service fees.

Contact your congress member. Keep this circulating.